The importance and key to listening to people is underscored in this helpful comment by Henri Nouwen, from the book Bread for the Journey: A Daybook of Wisdom and Truth.
This video in interesting and compelling and shows the necessity of healthy relationships - friendships and community to bring us into a fuller life and to keep us from self-and-society destroying
If you want to be an individual, you can do that all by yourself. But, if you want to be a person, you have to be in community. In relationships we are most truly made.